Dr. Chin and his staff and are the sweetest, most caring people. From the women at the front desk who go out of their way to be helpful & kind, to his hygienists who offer knowledge and help sooth anxiety, his entire team is great at what they do.
Dr. Chin is a kind and wonderful dentist. I will be going back for any future dental work I may need.
I will also recommend friends & family.
Thank you Dr Chin, Kayla, Valerie, and the whole team.
My friend had an appointment booked several weeks ahead of her appointment today. She went the office...she couldn't be found in the system She had to help by calling the insurance company. She waited 3/4 hour to see the dentist. He spent almost 10 minutes with her. She said, "he was very nice and recommended her to go to another dentist, who is a specialist". However this is where it turned bad...a rude girl, named VALERIE, had already acted like a troll, but she didn't say anything. After the dentist left the consultation room, VALERIE took another 30 minutes to bring in a price fee schedule for the work to be done. She was not equipped with answers, did not really attempt to explain and when my friend asked to see the Dentist, "she REFUSED RUDELY, SAYING "he is in a consultation, he can't see you. You had your consultation". Well, my friend said " we didn't have X-Rays then and I need to to ask him a question'. VALERIE SAID NO, IF YOU DON'T LIKE IT HERE, YOU ARE FREE TO GO SOME WHERE ELSE. (what she didn't know was that my friend had the cash money to pay for the services, then at that moment". VALERIE WAS EXTREMELY RUDE, NOT EXPERIENCED IN PATIENT COMMUNICATION OR SKILLS AT HER JOB. Based on this information, I would Never recommend anyone to 'waste' their time going there. I guess the dentist will have to pay for more television ads....if people are smart, they will listen. The work my friend needed was extensive and required a professional dentist not a RUDE $10.00 an hour employee, that is prideful and tries to control the front office. DON'T GO THERE AND EVEN THOUGH I WAS LOOKING FOR A DENTIST, myself, I will not go there based on my friend's experience. July 22/2020 was the date she went there at 10:30 and waited until 1:15 to be treated so rudely. She doesn't have a facebook, but I do and will advise the people across the net. TREAT ALL PEOPLE WITH RESPECT OR LOSE YOUR BUSINESS AND CREDIBILITY.
Dr Chin and his staff are always very kind, compassionate, and work hard to solve your dental issues. Dr. Chin makes people who are not comfortable with dentists more comfortable, explains your situation and options, and works with you to decide on your best option. A special shoutout to Mrs Crystel Chin for helping me and giving me advice over the phone (which helped me get out of pain) until I could be seen in person in the office. I appreciate how caring they are at Dr. Chin’s practice.